Head of IT Platforms Engineering and automation CoE at Vodafone intelligent solution(VOIS), with 20 years’ international and broad experience in the ICT of the Telco industry ranging from ERP and CRM to Internet and Mobile Services, Holding an extensive track record in IT Support Services, solutions architecture, and application development. A graduate in Telecommunication Engineering from the Cairo University, Egypt, my past 17 years at Vodafone have dealt with diverse technologies from services Management, Mobile Value added services, Network Operation and digital transformation. leading more than 900 Technology staff providing end to end solutions for artificial intelligent , cognitive computing , robotics for business processes and out of the box automation.